AI claims agent for food distributors
Every claim filed, chased, and closed.
Forward the exception email. Close Claim classifies it, pulls the PO, BOL, and proof of delivery, works out what you're owed, and files with the party responsible. Then it follows up until the credit lands.
Works from your existing inbox • You approve anything sensitive
| Exception | Type | Filed with | Value | Status |
|---|---|---|---|---|
| 4 cases short, chicken breast | Shortage | Supplier | $168.00 | Credit issued |
| Crushed pallet, frozen fries | Damage | Carrier | $1,240.00 | Ready for approval |
| Wrong SKU, 12 oz vs 16 oz | Mis-ship | Supplier | $412.50 | Following up · day 3 |
| Arrived 9 days from code date | Shelf life | Supplier | $886.00 | Requested POD |
Illustrative data. This is the view your team works from.
How it works
From a messy email thread to money back.
You forward
Customer complaints
“We only received 8 of 10 cases.”
PODs and driver notes
Signed receipts, refusals, exceptions
Photos and paperwork
Damage shots, invoices, BOLs
- 1
Classify
Shortage, damage, mis-ship, shelf life, pricing
- 2
Gather evidence
Asks for the exact documents still missing
- 3
Value the claim
Breaks out cases, weights, and pricing
- 4
Assign burden
Supplier, carrier, or customer
You get
A filed claim
Summary, evidence, and dollar breakdown
Automatic follow-ups
Until someone answers every question
Credits tracked to close
Approved, partial, or denied, all on record
Why distributors use it
Claims die in the inbox.
Small ones expire before anyone files them. Big ones stall waiting on a single missing document.
Stop writing off small claims
Four short cases rarely seem worth an afternoon of emails. Close Claim files them anyway, before the claim window closes.
Nothing goes out without your say
High-value, food safety, and new-recipient messages wait for your approval. You decide what can send on its own.
Proof behind every number
Each fact links back to the email or document it came from, in one timeline your whole team can follow.
The difference
Your inbox vs. Close Claim
Inbox and spreadsheets
How most claims run today
- Claims are scattered across email threads and spreadsheets.
- Someone chases each missing document by hand.
- Follow-ups depend on someone remembering.
- Small claims get written off as not worth the time.
Close Claim
One agent working every claim
- Every exception becomes one case with its full history.
- Requests name the exact documents needed: PO, BOL, POD.
- Follow-ups go out on schedule until there's an answer.
- Every claim is pursued to a credit, a denial, or a close.
See what you're leaving on the table.
Bring a few recent claims. We'll show you how Close Claim would work them.